Shipping and Delivery

Shipping and delivery

We provide parcel delivery via the following transport and courier companies:

Slovenská pošta

Slovenská pošta (The Slovak Post) – delivery to the post office branch

Type of delivery by The Slovak Post, when the package is delivered to the post office branch according to the postal code of the residence. The parcel is not delivered by a postal courier to your home, but a ticket arrives in your mailbox, on the basis of which you pick up the parcel at the post office.


Packeta – delivery to a drop-off point and Z-box

Delivery to Packeta outlets and Z-boxes, in Slovakia and the Czech RepublicYou will be regularly informed about the progress of the delivery by SMS and e-mail.


Slovak Parcel Service – delivery to address by courier

Delivery by courier to the address according to your order. You will be regularly informed about the progress of the delivery by e-mail and SMS. The courier will contact you by phone before delivery.

Personal collection:

  • Dubnica nad Váhom – ANDREINE warehouse

You can personally pick up your order at the address – Štúrova ulica (in front of the entrance to ZVS). The order is ready for immediate collection. Valid for orders paid online.

You can find us here (Dubnica nad Váhom)

  • Trenčín – salon Hair therapy by ANDREINE

You can pick up your order in person at – Štúrovo nám. 132/16 (on the 1st floor above the café Pražiarnička). Your order is ready for collection immediately. Valid for orders paid online.

You can find us here (Trenčín)

Orders placed before 7.00 a.m. are packed every working day. 

For Slovakia and the Czech Republic, it takes 2–3 days for delivery

Free shipping on orders over 79 € when paid online. Valid for SR and CZ delivery. 

In case your package has not arrived or delivery takes a long time, please contact our customer service line +421 910 211 129.


    We love animals and we are fundamentally against testing cosmetics on them. That's why we decided that only we together with experienced dermatologists will test the cosmetics. The products also do not contain any animal fats.


    Our cosmetics can be proud of the high quality of Slovak production. We know what we put into it, and that's why you can have 100% confidence in our cosmetics.


    We guarantee that our products contain no harmful substances, no silicones, parabens, sulfates, synthetic perfumes, animal fats, dangerous preservatives or substances based on mineral oils made from petroleum.


    The products are 100% natural, vegetarian, some even vegan. All in all: Everything from nature with maximum respect for it. Thanks to this, the products can also be used by children and pregnant women.

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