Terms And Conditions
BUSINESS TERMS, PROTECTION OF PERSONAL DATA, PROCESSING OF PERSONAL DATA
conclusion of purchase contract, complaints procedure, protection of personal data
1. Introductory Provisions
These general terms and conditions apply to the purchase of goods through the e-shop www.andreine.com
1.1. These general terms and conditions (hereinafter referred to as "GTC") govern the legal relations between the legal entity - entrepreneur - ANDREINE s.r.o. , with place of business Štúrovo námestie 132/16, 91101 Trenčín, Slovak Republic, Company ID: 53238435, Tax ID: 2121312974, VAT ID: SK2121312974 as the operator and seller (hereinafter referred to as the "Operator") and a natural or legal person as the orderer and buyer (hereinafter referred to as "Customer"), which arise on the basis of and/or in connection with the sale of ANDREINE brand products (natural hair), through the online store www.andreine.com (hereinafter referred to as the "Store") located on the website www.andreine.com (hereinafter only "Shop pages"), on the basis of which the Products are delivered to the Customer. These General Terms and Conditions are an integral part of every Purchase Agreement concluded between the Operator and the Customer, unless the parties have expressly agreed otherwise.
1.1.1. Contact details of the Operator: E-mail: info@andreine.com, Telephone number: 0940 654 884. Telephone and electronic contact is used, among other things, for consultations. Consultation hours are on weekdays from 8:00 a.m. to 6:00 p.m.
1.1.2. The supervisory authority that supervises the Operator is:
SOI Inspectorate for the Trenčín region
Hurbanova 59, 911 01 Trenčín
supervision department
tel. no.: 032/ 6400 109
fax. no.: 032/ 6400 108
e-mail: tn@soi.sk
Products sold through the Store are products that are in the current offer of the Store listed on the Store's pages (hereinafter referred to as "Products" or "Product").
1.2. As part of the operation of the Store, the operator also provides internet spending within the Slovak Republic on the basis of the electronic order form published on the Store's website, in which all mandatory data must be filled. Internet spending includes publication of information about Internet spending, ordering a shipment via an electronic order form, registering an electronic order, packing the shipment and ensuring its transportation, and processing a claim.
1.3. GTC as well as all documents related to the conclusion of the Purchase Agreement are drawn up in the Slovak language. The purchase contract can be concluded in the Slovak language.
2. User Account
2.1. The customer can register on the Shop website by filling in and saving the electronic registration form located on the website.
2.2. Within the Registration Form, the Customer fills in the required data (i.e. items marked as mandatory in the Registration Form) and is entitled to fill in additional contact, invoicing and delivery data. All data to be filled in (both mandatory and optional data that the Customer has decided to fill in) will be filled in completely, correctly, truthfully and up-to-date by the Customer. The Customer is fully responsible for the completeness, correctness, truthfulness and timeliness of all filled-in data and the right to dispose of them.
2.3. Any change to the filled-in data shall be updated by the Customer without delay, through the form for editing the registration data, which will become available after the Customer logs in to his User Account in the My Account tab.
2.4. Data filled in by the Customer in the Registration Form and/or updated through the registration data editing form are considered by the Operator to be complete, correct, true and up-to-date.
2.5. As part of the registration on the Shop page, the Customer is obliged to properly familiarize himself with these General Terms and Conditions.
2.6. Without undue delay after the Customer's registration on the Shop page (i.e. after its successful completion), the Operator will create a user account for the Customer (hereinafter also "User Account") based on the data filled in by the Customer in the Registration Form. User account means the unique account of the Customer located on the Store pages, which enables quick and clear communication between the Customer and the Operator, in particular viewing, selecting and ordering Products and other facts and activities important for the implementation of legal relations according to these GTC. The user account is protected by the login name and password that the Customer entered in the Registration Form or updated through the registration data editing form. The customer is obliged to protect the login name and password for his User account against loss and misuse. If anyone logs in to the User of the Customer's account using the correct login name and password and performs any action (e.g. ordering Products), it is considered to be the Customer's action, which gives rise to rights and obligations directly to the Customer. The operator reserves the right to decide on the creation of a User account and on the blocking or cancellation of a User account.
2.7. The user account may not be available continuously, especially in cases of maintenance of hardware and/or software equipment of the Operator and/or third parties (e.g. subcontractors of the Operator, internet service providers, etc.), which the Customer acknowledges and accepts. In this context, the customer is not entitled to any compensation or compensation.
3. Ordering Products and Conclusion of the Purchase Agreement
3.1. After entering the Shop pages, the Customer can browse the Products offered on them (i.e. Products that are in the current Shop offer listed on the Shop pages). Products are classified into several categories in order to make the Store's pages more clear. The Store's website provides a brief description of individual Products, their price, as well as other information and terms of performance. The Operator reserves the right at any time, without limitation or compensation, to make changes to the current offer of Products (e.g. include new Products in the current offer, remove some already included Products from the current offer, etc.) as well as change the price of the Products. The current offer of Products and the prices of the Products are valid for the period during which they are listed on the Shop pages. The change in the price of the Product does not affect the price of the Products, for the purchase of which the Purchase Agreement was concluded before the price change of the given Product on the Shop pages.
3.2. The Store website also lists the methods of transport (i.e. delivery) of the ordered Products to the Customer (especially by courier) offered by the Operator. The price of the Transport is indicated on the pages of the Shop for the given specific method of transport. The price of the Transport is given in euro and includes packaging. The Transport prices listed on the Store pages only apply to the transport of Products within the territory of the Slovak Republic.
-The operator reserves the right at any time, without limitation or compensation, to change the offered methods of transport of the ordered Products (e.g. include new methods of transport of the ordered Products in the offer, remove some already included methods of transport of the ordered Products from the offer), change the price of Transport (i.e. change the price individual modes of transport of Products ordered by the Customer) as well as changing the Amount for free transport by any mode of transport. The offered methods of shipping the ordered Products, the shipping prices and the amounts for free shipping are valid for the period for which they are listed on the Store pages. A change in the price of Transportation or a change in the Amount for free shipping does not affect the price of Transportation or the Amount for free shipping for Products for the purchase of which a Purchase Agreement was concluded by changing the price of Transportation or changing the Amount for free shipping on the Shop pages.
3.3. The Shop website also lists the payment methods offered by the Operator for the ordered Products. The choice of a specific method of payment for the ordered Products belongs to the Customer. The Operator reserves the right at any time, without limitation or compensation, to change the offered payment methods for ordered Products (e.g. include new payment methods for ordered Products in the offer, remove some already included payment methods from the offer) as well as change the price of separately charged payment methods. The offered payment methods for the ordered Products and the prices of separately charged payment methods are valid for the period for which they are listed on the Shop pages. A change in the price of separately charged payment methods does not affect the price of separately charged payment methods for Products for the purchase of which the Purchase Agreement was concluded before the price change of separately charged payment methods on the Shop pages.
3.4. The Operator is entitled to reject any order of the Customer, even without giving a reason, but is obliged to inform the Customer of the non-acceptance of the order.
3.5. The purchase contract is considered to have been concluded the moment the Operator sends the Order confirmation of the Products to the Customer.
4. Processing the Order
4.1. The Operator will process the received order and deliver the Products ordered by it to the Customer (hereinafter also "distributed") without undue delay, but no later than 30 days from the conclusion of the relevant Purchase Agreement.
Products are usually in stock or made to order. Products in stock are usually shipped within 24 hours. The delivery time for sold-out products is approx. 15 days. In the event that it is not possible to ship the Products properly and on time, the Operator informs the Customer about this in an appropriate way and informs about the estimated replacement time of the shipment, even repeatedly.
5. Fromrise From the Purchase Agreement
5.1. The Customer is entitled to withdraw from the Purchase Agreement within 14 days from the date of acceptance of the Products delivered on its basis, even without giving a reason. The Customer may withdraw from the Purchase Agreement even before the expiry of the withdrawal period from the Purchase Agreement.
5.2. Withdrawal from the Purchase Agreement, i.e. j. the Customer's notice of withdrawal from the Purchase Agreement must be delivered to the Operator in written form or in the form of a record on another durable medium (for example, USB key, CD, DVD, memory card) to the address of the Operator's headquarters listed in point 1.1. of these GTC, or by e-mail to the Operator's e-mail address andreine@andreine.com, within the deadline according to point 5.1. of these GTC (i.e. within 14 days from the date of acceptance of the Products delivered on the basis of the Purchase Agreement, from which the Customer withdraws).
5.3. Within a period of no later than 14 days from the date of withdrawal from the Purchase Agreement, the Customer is also obliged to send back (hereinafter referred to as "return") the Products delivered on the basis of the Purchase Agreement from which the Customer is withdrawing to the Operator at the address of its registered office, or to hand over the Products to the Operator within the specified period. Deadline for returning Products according to this point 5.3. The General Terms and Conditions are considered to have been preserved if the Products were handed over for transport no later than the last day of the deadline.
5.4. The operator is obliged Products returned or handed over in accordance with point 5.3. take over these GTC. The operator is also obliged within 14 days from the delivery of the withdrawal from the Purchase Agreement in accordance with point 5.2. of these GTC to return the Purchase Price to the Customer together with all payments that the Operator received from the Customer on the basis of the Purchase Agreement (Transportation price, Payment price), which the Customer paid on the basis of the given Purchase Agreement. However, the Operator is not obliged to return the Purchase Price to the Customer together with other payments before the Products are delivered to him or before the Customer proves that the Products have been sent back. The Operator is obliged to return the payments to the Customer according to this point 5.4. General Terms and Conditions in the same way as payments were made by the Customer. In doing so, the Customer undertakes to provide the Operator with the maximum cooperation necessary for the proper and timely return of the Purchase Price and other payments to the Customer in accordance with this point of the General Terms and Conditions, in particular, if necessary, to provide the Operator with details of his bank account to which the Operator should return the Purchase Price with other payments. The Customer and the Operator may also agree on another method of refunding payments, in which case the Customer may not be charged any additional fees.
5.5. The costs of returning the Products to the Operator in case of withdrawal by the Customer from the Purchase Agreement shall be borne by the Customer in accordance with the provisions of § 10 par. 3 of Act No. 102/2014 Coll. consumer protection when selling goods or providing services on the basis of a contract concluded at a distance or a contract concluded outside the seller's premises and on the amendment of certain laws as amended. In case of Withdrawal from the Purchase Agreement, the Customer also bears the costs of returning the Products, which due to their nature cannot be returned by mail. Reimbursement of necessary costs demonstrably incurred by the Customer in connection with the return of the Products to the Operator will be provided to the Customer in the manner determined by the agreement between the Customer and the Operator (e.g. by paying the relevant amount to the account specified by the Customer, by providing a discount of the relevant value for the future purchase of Products via the Store's website, etc.) .
5.6. In case of withdrawal from the Purchase Agreement according to this article of the General Terms and Conditions, the Products must be returned to the Operator undamaged, complete, unconsumed (even partially) and unworn. Without unnecessary delay, but no later than within 15 days from the return of the Products to the Operator in accordance with point 5.3. of these GTC, the Operator will check the returned Products, in particular for the purpose of determining whether the returned Products have not been returned damaged, incomplete, consumed (even partially) or worn. If, during the inspection according to the previous sentence, the Operator finds that the returned Products were returned to him damaged, incomplete, consumed (even partially) and/or worn out, he shall have a claim against the Customer for compensation for damages incurred in connection with the return of damaged, incomplete , consumed (even partially) and/or worn Products. The Operator is entitled to unilaterally set off the claim for damages according to the previous sentence against the Customer's claim for the return of the Purchase Price according to point 5.4. of these GTC.
5.7. The Customer cannot withdraw from the Purchase Agreement, the subject of which is the sale of Products made according to the Customer's special requirements, or Products intended specifically for the given Customer, or Products that are quickly subject to deterioration or quality reduction, or Products enclosed in protective packaging thatit is not suitable to return for health protection or hygiene reasons and whose protective packaging has been broken after delivery, or Products which, due to their nature, can be inseparably mixed with other goods after delivery.
5.8. The provisions of Sections 7 to 10 of Act no. 102/2014 Coll. on consumer protection when selling goods or providing services on the basis of a contract concluded at a distance or a contract concluded outside the seller's premises and on amendments to certain laws as amended.
5.9. In the event that the Customer is provided with any gift (or similar performance) along with the ordered and delivered Products, the gift contract for it is concluded between the Operator and the Customer at the time of the conclusion of the Purchase Agreement, with the severing condition that in the event of withdrawal from the Purchase Agreement by the Customer, from the beginning also cancels the gift contract for the given gift and the Customer is obliged to return the gift to the Operator together with the Products, in the manner and under the conditions specified for the return of the Products according to this article of the General Terms and Conditions.
6. Liability for Product Defects, Warranty and Application of Complaint
6.1. The provisions of Act No. 40/1964 Coll. The Civil Code, as amended (hereinafter referred to as the "Civil Code"), in particular the provisions of § 619 et seq. OZ and Act no. 250/2007 Coll. on consumer protection and on the amendment of Act of the Slovak National Council No. 372/1990 Coll. on offenses as amended.
6.2. The Operator is responsible for defects in the delivered Product when it is taken over by the Customer. For Products sold at a lower price, it is not responsible for a defect for which a lower price was negotiated with the Customer. In the case of used Products, it is not responsible for defects caused by their use or wear. Furthermore, the Operator is not particularly responsible for Product defects caused by the Customer and/or other persons and/or facts on the Customer's side (e.g. improper storage, maintenance or other use of the Product by the Customer).
6.3. If it is not a Product that spoils quickly or a used Product, the Operator is responsible for defects that occur after taking over the Product during the warranty period. The warranty period is 24 months, and if it is a used Product, the warranty period is 12 months. The warranty period begins when the Customer takes over the Product.
6.4. If it is a Product that deteriorates quickly, or a Product whose special nature and/or properties do not allow for a longer warranty period in the scope according to point 6.3. of these GTC, the warranty period lasts and does not end before the expiry of the period (e.g. expiration date, minimum durability period, etc.) indicated on the Product, its packaging or the instructions attached to it.
6.5. If the Product has a defect that can be removed, the Customer has the right to demand that the defect be removed free of charge, in a timely manner and properly, and the Operator is obliged to repair the defect without undue delay, but no later than within the deadline according to point 6.10. of these GTC, delete. Instead of removing the defect, the Customer may request the replacement of the Product, or if the defect concerns only a part of the Product, the replacement of the part, if this does not incur disproportionate costs for the Operator in view of the price of the Product or the severity of the defect. The Operator can always replace the defective Product with a faultless one instead of removing the defect, if this does not cause serious difficulties for the Customer.
6.6. If the Product has a defect that cannot be removed and which prevents the Product from being properly used as a product without a defect, the Customer has the right to exchange the Product or withdraw from the Purchase Agreement. The Customer has the same rights in case of removable defects, but the Customer cannot properly use the Product due to the reappearance of the defect after repair or due to a larger number of defects. If there are other non-removable defects of the Product, the Customer has the right to a reasonable discount on the price of the Product or has the right to withdraw from the Purchase Agreement.
6.7. If the Product sold at a lower price (due to a defect for which a lower price of the Product was negotiated with the Customer) or a used Product has a defect for which the Operator is responsible, the Customer has the right to an appropriate discount instead of the right to exchange the Product.
6.8. Complaints about Products are applied to the Operator. Claims for Products can be made electronically, by sending an e-mail claim to the Operator's e-mail address andreine@andreine.com, within the warranty period. Together with the delivery of the complaint (complaint form) to the Operator or without unnecessary delay after its delivery to the Operator, but always within the warranty period, the Customer is obliged to deliver the Products claimed in the complaint to the Operator. The moment of application of the claim is considered to be approxamih, when the claim was delivered to the Operator.
6.9. As part of the complaint (complaint form), it is necessary to indicate, among other things, the claimed defect of the Product and the Customer's preferred method of handling the complaint (repair of the Product, exchange of the Product or its part, withdrawal from the Purchase Agreement and return of the Purchase Price of the Product, provision of an adequate discount from the Purchase Price of the Product).
6.10. The operator will assess the complaint, determine the method of handling the complaint and handle the complaint immediately, but no later than within 30 days from the date of application of the complaint. Handling of the complaint means the completion of the complaint procedure by sending the repaired Product to the address indicated by the Customer in the complaint, exchanging the Product (or its part) and sending a faultless Product (or faultless part) to the address indicated by the Customer in the complaint, returning (i.e. paying) the Purchase Price of the Product to the account specified by the Customer as part of the complaint, by paying an appropriate discount from the Purchase Price of the Product to the account specified by the Customer as part of the complaint, by sending an e-mail request to take over performance (result of the complaint - e.g. repaired Product, but also rejection of the complaint.
- Alternative dispute resolution
7.1. The customer, who has the legal status of a consumer, has the right to contact the Operator with a request for correction (by e-mail to andreine@andreine.com) if he is not satisfied with the way in which the Operator handled his complaint or if believes that the Operator has violated his rights. If the Operator responds negatively to this request or does not respond to it within 30 days of its sending, the Customer has the right to submit a proposal to initiate an alternative dispute resolution entity (hereinafter referred to as the ARS entity) pursuant to Act 391/2015 Coll. on the alternative resolution of consumer disputes (hereinafter referred to as the "ADR Act"). Subjects of alternative resolution of consumer disputes are authorities and authorized legal entities according to § 3 of the ARS Act. The Customer can submit the proposal in the manner determined under §12 of the ARS Act.
7.2. The customer can also file a complaint through the alternative dispute resolution platform of the RSO, which is available online at https://ec.europa.eu /consumers/odr/main/index.cfm?event=main.home2.show&lng=SK .
7.3. Alternative dispute resolution can be used only by the Customer, who, when concluding and fulfilling the consumer contract, does not act within the scope of his business activity, employment or profession. Alternative dispute resolution applies only to disputes between the Customer, who is a consumer, and the Operator, arising from or related to the consumer contract. Alternative dispute resolution applies only to contracts concluded at a distance. Alternative dispute resolution does not apply to disputes where the value of the dispute does not exceed €20. The subject of alternative resolution of a consumer dispute may demand from the consumer payment of a fee for initiating an alternative resolution of a dispute up to a maximum of €5 including VAT.
8. Final Provisions
8.1. These General Terms and Conditions become valid and effective on the day of their publication on the Store's website.
8.2. The operator reserves the right to change or modify the wording of these GTC at any time. A change to the General Terms and Conditions becomes valid and effective on the day of its publication on the Store's website, unless another (later) date of its becoming valid and effective is explicitly specified. When purchasing a Product, the binding GTC are valid and effective for the Customer and the Operator at the moment the Product order is sent to the Operator for processing or at the time of sending the edit of the order to the Operator (in case the order was edited by the Customer).
8.3. The Operator and the Customer agree that they fully recognize the electronic form of communication, especially via electronic mail and the Internet, as valid and binding for both contracting parties.
8.4. These terms and conditions enter into force on June 20, 2019.
PROTECTION OF PERSONAL DATA AND PROCESSING OF PERSONAL DATA
RULES FOR HANDLING PERSONAL DATA
- INFORMATION ABOUT ANDREINE COSMETICS
1.1. These rules for handling personal data of the legal entity - entrepreneur ANDREINE s.r.o. , with a place of business at Štúrovo námestie 132/16, 91101 Trenčín, Slovak Republic, IČO: 53238435, DIČ: 2121312974, Ič DPH: SK2121312974, (hereinafter referred to as "ANDREINE") regulate the principles of processing personal data of visitors to the website www.andreine.com ( hereinafter referred to as the "website"), in particular their registered users (hereinafter referred to as the "user") and ANDREINE customers who place an order through the website (hereinafter referred to as the "customer").
1.2. ANDREINE s.r.o. acts as an administrator in the processing of personal data and determines, for what purpose and by what meanspersonal data will be processed.
1.3. The administrator's contact details are andreine@andreine.com
- DATA FOR PROCESSING
2.1. Data provided by customers. ANDREINE s.r.o. processes personal data about users and customers. Primarily, personal data that you provide to us when registering at www.andreine.com or when creating your order is processed.
2.2. This data mainly includes e-mail address and, in the case of customers, first and last name, address, telephone number and payment information. If you want, you can also enter additional data that is optional.
2.3. Data obtained through cookies. For better targeting of advertising campaigns and improvement of the offer of products and services, ANDREINE s.r.o. uses information about the goods that our customers have purchased. If you have enabled the storage of cookies in your browser and you agree to their use, ANDREINE s.r.o. data about website visits, products viewed and other website activity.
2.4. ANDREINE s.r.o. does not collect or otherwise process any sensitive personal data including e.g. data about your state of health, religion or belief, etc.
- FOR WHAT PURPOSES ARE THE DATA PROCESSED
3.1. To process your order, i.e. j. for the performance of the contract between ANDREINE s.r.o. and customers, we use your first and last name and contact details. Data processing in this case includes all activities from registration of the order, its processing, including payment and delivery of the ordered goods. If the data is not provided, ANDREINE s.r.o. cannot process your order.
3.2. In order to offer our products to ANDREINE customers in the form of commercial announcements, ANDREINE primarily uses an email address, occasionally also a phone number for sending SMS. In this case, we send commercial announcements about products related to goods you have already purchased from ANDREINE. We carry out the processing for the purpose of realizing legitimate interests of ANDREINE in the form of limited direct marketing. ANDREINE therefore does not require consent to the sending of these commercial notifications, but allows you to unsubscribe from the newsletter at any time, or to object to such processing. We can send commercial notices to customers who register as part of their order after these rules come into effect, based on consent, which is completely voluntary and failure to grant it does not affect the completion of your order. You give consent to ANDREINE during registration on ANDREINE or later in the settings of your user account. You can revoke your consent at any time by clicking on the appropriate link located in each commercial announcement or in the user account settings. If you withdraw your consent, we will no longer process your data for the purpose of sending business notifications or for the above-mentioned reason of realizing legitimate interests
3.3. To offer our products and promote ANDREINE in the form of business announcements sent to users, ANDREINE primarily uses an e-mail address. In this case, the processing takes place only on the basis of your consent, which is completely voluntary, and even if it is not granted, you can continue to fully use our website. You give consent to ANDREINE during registration at www.andreine.com or later in the settings of your user account. Please note that registration on www.andreine.com can only be done by persons over 15 years of age. You can revoke your consent at any time by clicking on the appropriate link located in each commercial announcement or in the user account settings.
3.4. For better targeting of advertising and promotion of ANDREINE, when using cookies, ANDREINE processes data on website visits, viewed products and other activity on the website. Processing is possible only on the basis of your consent to the use of the relevant cookies. This consent is also completely voluntary. As a rule, ANDREINE obtains statistics, analyzes and reports on the behavior of website users based on the given data. Based on them, it is then possible to better target advertising or adapt website content to what you are really interested in and what you are looking for, or what interests a larger group of users in general. In this case, the processing of personal data is usually automated.
- WITHDRAWAL OF CONSENT AND CANCELLATION OF THE SENDING OF COMMERCIAL NOTICES
Both users and customers of ANDREINE can unsubscribe from commercial announcements at any time by: clicking on the appropriate link located in the footer of each commercial announcement; or to object to the processing of personal data by ANDREINE at the e-mail address andreine@andreine.com or through other contacts specified in these rules. If you want to disable the storage of cookies on your device, you can change the settings directly in your browserdachas. If you disable ANDREINA's cookie storage, some parts of the website may not work properly.
- WHO HAS ACCESS TO THE DATA?
5.1. First of all, personal data is processed by ANDREINE and its employees. All persons who have access to personal data are bound to confidentiality and this obligation continues even after the end of their cooperation with ANDREINE.
5.2. ANDREINE also, as administrator, entrusts the processing of personal data to other entities, such as the so-called processors. A processor is any body that processes personal data for ANDREINE for purposes and in a manner determined by ANDREINE. In the event that your consent is required for the processing, we transfer the data to processors only if you have given your consent. We only transfer data to processors that they absolutely need to provide their services. Processors used by ANDREINE include: transport companies – Slovenská pošta, a. s., UPS, courier, Instagram, (tools for online marketing) Facebook, (tools for online marketing)
- HOW LONG DO WE PROCESS DATA
6.1. ANDREINE processes personal data for the purpose of fulfilling the contract for the entire time of processing the order, including its payment and delivery of the goods. By law, ANDREINE subsequently stores some data contained in accounting documents.
6.2. Commercial notices are sent to the user for the entire time that the consent to their sending lasts. In the case of customers, business notifications are sent until they unsubscribe, or until an objection is raised against the processing of your data for this purpose.
6.3. Data obtained for marketing purposes through cookies is processed by ANDREINE for the entire period of consent to the use of cookies, i.e. for the period when you allow the storage of cookies in your browser, or until an objection is raised against the processing of your data for this purpose.
6.4. Further processing of personal data beyond the stated periods is carried out by ANDREINE only if it is necessary to fulfill the obligations arising from the legal regulations that apply to ANDREINE.
- WHAT ARE YOUR RIGHTS
7.1. In connection with the processing of personal data, you can contact ANDREINE and request:
Information regarding personal data that ANDREINE processes, the purpose and nature of personal data processing, including information about possible recipients of personal data outside of ANDREINE. General information on personal data processing activities is contained in these rules. Access to the data you have provided to ANDREINA, either during registration or when creating an order. In the case of exercising this right, ANDREINE will confirm to you whether and what specific personal data are being processed and, where appropriate, these data will be made available to you together with information about their processing. Correction of personal data, if they are inaccurate or incomplete in any way. Only in the case of up-to-date data, ANDREINE can process your order correctly. Explanation and removal of an unsatisfactory state (e.g. blocking, correction, addition or disposal of personal data) if you believe that ANDREINE is processing personal data in violation of the protection of your personal and private life or in violation of legal regulations. Deletion of personal data (the so-called right to be forgotten) or their limited processing if they are no longer needed for the stated purposes, or if ANDREINE no longer has a legal reason to process personal data, including cases where you do not agree to their further processing. As part of fulfilling the stated conditions, ANDREINE will completely or partially dispose of your data. Transfer of automatically processed personal data obtained based on your consent from ANDREINE to another entity, when ANDREINE will transfer your personal data in a commonly used format to you or to another administrator according to your wish.
7.2. Furthermore, ANDREINE's customers can object to the processing of personal data in the case of sending business notifications or evaluating purchase preferences, on the basis of which ANDREINE will immediately terminate the processing of personal data for these purposes.
7.3. In addition to the above-mentioned authorizations, you always have the option to contact the Office for Personal Data Protection in the event of a breach of ANDREINE's obligations.
- SAFETY
8.1. ANDREINE cares about the security of your data. Handling of personal data takes place in full compliance with applicable legal regulations, including the General Data Protection Regulation (GDPR).
8.2. All personal data in electronic form are stored in databases and systems to which only persons who need to handle personal data immediately for the purposes specified in these rules have access, and only to the extent necessary. Access to this personal data is protected by a password and a firewall. The security of personal data is regularly tested by ANDREINE and we continuously improve the protection.
- CONTACT
9.1. With any comments regarding the processing of personal data, or in case of exercising your rights, you can contact ANDREINE by email at the address andreine@endreine.com
- EFFECTIVENESS
10.1. These rules are effective from 5/25/2018.
LEGAL REASON FOR THE PROCESSING OF PERSONAL DATA. The legal reason for the processing of your personal data is your consent given to this manager in accordance with Art. 6 par. 1 letter a) Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons in the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46 / EC (General Regulation on the Protection of Personal Data) (hereinafter referred to as the "Regulation").
